Data sync beta F.A.Q.

My ManaBox email is different from the Play Store/App Store one. Will that affect my beta access?

No, it won’t cause any issues. When you sign up for the beta from the app, we already know the email linked to your ManaBox account. What we don’t know is the email you use for the Play Store or the App Store, which are the ones we need to grant access to the beta through Google’s and Apple’s official channels.

If you’re using multiple devices, you can still sign up for the beta; you can do so from any of your devices. It is important to check if your multiple devices are on the same platform (iOS or Android). If they are, it won’t affect the invite request. However, if they are on different platforms, you will need to submit both email addresses in the form: your App Store email and your Play Store email.

Will I lose my data if I join the beta?

If you update from your regularly used device, which already has your data, your collection should migrate automatically from version 3.x to 4.0 beta. However, it’s crucial to verify that the device you’re enabling sync on has all the data from your collection before downloading the beta. The initial sync will take the data from that device, so ensuring your collection is fully intact on that device is essential to avoid losing any data during the sync process.

Can I restore my backup before enabling the sync?

Yes, if your device hasn’t updated the app with beta version you can restore your backup there first. From the non beta version 3.x , you can do this by going to the Settings section, located in the top-right corner of the Home tab. Then, scroll down to the Backup and Restore section. Then, once your collection is set up correctly, you can download the beta version and enable sync. This will ensure that your restored collection is the one that gets synchronized across devices.

Why can’t I use backups in the beta?

The sync system is designed to keep all devices automatically updated to the same state, which is why traditional full backups and restores conflict with the sync process. Once sync is enabled, any changes made on one device are automatically applied to all other devices. While restoring from a full backup is not possible in this setup, we introduced the “Restore Points” feature, that you can find in the top of the settings in the home tab. It allows you to undo recent undesired changes without disrupting the sync system, which was one of the main uses of backup files.

I have enabled the sync with the wrong data collection. What can I do?

If you enabled sync from a device where your collection data was incomplete, you might notice missing entries or even find that your collection appears empty. This may happen if the beta was activated for the first time on a device with inaccurate or incomplete collection data, in that case, the initial sync may have uploaded the wrong information to the cloud and applied it to your other devices.

Don’t worry, if this has happened to you, we can guide you through the recovery process as long as you have a traditional backup available. Please contact us, with your ManaBox email account, at [email protected] with a brief explanation of your situation, and we’ll guide you through the steps to recover your data.

How can I stop receiving TestFlight emails about ManaBox updates?

To disable email (and/or push) notifications for new ManaBox releases via TestFlight, please follow these steps:

Open the TestFlight app
Select ManaBox from the list
Tap on Notifications
Turn off the notifications you no longer wish to receive

This behavior is the default for Apple beta updates, but fortunately, it can be adjusted easily.